Customer Feedback

Hairdressing Tools
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Bill Bunch

(no Email / URL supplied)
Hi Tom Sorry I have not replied to you telephone message but have been away for few days. Both clippers and scissors are first rate, arrived within two days of ordering. Many thanks Bill  
Constantia Georgio Kent

(no Email / URL supplied)
Hi Tom sorry its I didn't reply sooner. Just wanted to say the scissors I bought from you are excellent, i'd would certainly recommend everyone to you, and the delivery was very fast. Constantia Thanks, Constantia bought TRI classic scissors a good choice.  
David Hughes- Kidlington Oxford

(no Email / URL supplied)
Dear Tom, Thank you for your prompt service, (despite the postal strikes!) My daughter Emily is absolutely over the moon with the sharpened scissors, she can''t wait to use them. It has always been difficult as she is a left hander to get them done correctly. excellent service, will be recommending you to everybody!!! Kind regards David Hughes  
Dorothy in Stanford Essex

(no Email / URL supplied)
Hi. Tom. Thankyou for the scissors. My daughter was over the moon with her Christmas present. Happy New Year. Dorothy.  
Franck - Bangcock (Thailand)

(no Email / URL supplied)
Hi Tom,i have just recieved my scissors yesterday and would like to thankyou very much for your superb job !! i will definitely ask for your services again.. Best regards Franck.  
Fraser Barnes - Bracknell Berkshire

(no Email / URL supplied)
I would highly recommend using this company,new scissors are excellant and my old scissors are now a usable backup many thanks for a professional speedy service fraser barnes bracknell berkshire  
Hannah Salt

(no Email / URL supplied)
I would like to ask is it possible to have my hairdressing scissors sharpens with yourselves I did not purchase them from you so could you just confirm the price it would be to get one pair sharpened they are an expensive pair thank you for your assistance in this matter.

Answer : of course you can Hannah.  
Helen (Leeds)

(no Email / URL supplied)
hi Tom, thanks for the swift return of my scissors. They are absolutely fine.I am so pleased you could fix them as I dropped them outside on concrete!! I will continue to use your company for all my scissor needs! I will make sure I tell everyone in the salon about your fantastic service and prices. My boss actually purchased a pair of miraki scissors from our normal supplier a few months ago an paid £60 more for hers! She will definately use your company in future. Thanks again Kind regards Helen p.s. of course you can use my feed back on your website  
Holly Spurgeon

(no Email / URL supplied)
Hi Tom I recently brought some joewell C5 one scissors from yourselves and was very pleased with the service! The scissors are great and came quickly so I will be using you in the future and will recommend you to my collegues! regards Holly Spurgeon (Tom Says Thanks Holly, pleased to Help)  
Jane Gillings

(no Email / URL supplied)
Hi Tom, Would like to thank you guy''s for the fantastic job that was done to fix and sharpen my hairdressing scissors, I also appreciated the contact via email to let me know of the progress with my request. I would most definitely use and recommend this company to other people.  
Jayne Johnson

(no Email / URL supplied)
Hi Tom I am sorry I completely forgot about this! Excellent service, I thought my dropped scissors would have to be consigned to the bin, in fact they are as good as new again. Very impressive! Many thanks  
Knives & Sundries
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A British Marine Commando

http://www.youtube.com/watch?v=IMm0i3ktxBU
Ouch! That''s sharp, just what I need. Tom says Pleased to help take care and keep safe.  
A British Paratrooper

www.youtube.com/watch?v=k7oGf997kXc&mode=related&search=
Happy with the knives and tools you sharpened for us excellent. We will be back for more when we are back. At last we have found some one who knows what we require. Tom says We are proud to be of service. Take care and make your own luck Lads  
Alessia Amelli

(no Email / URL supplied)
I have just received my four treasured knives back from being sharpened. I sent them on Monday and received them back on Friday morning. I cannot recommend Prosharp enough. Absolutely first class turnaround not to mention fantastically sharp knives. I saw you recommended in The Daily Telegraph...... thanks for helping me regain my faith in British customer service.  
Alex Rowe (Dr)-Newton Abbott

(no Email / URL supplied)
Thanks for the great service. My Henckel knives are like new and the serice is very fast. THis could become a regular fixture every few months. Regards Alex Rowe  
Alex Siddall, Reading,Berks.

(no Email / URL supplied)
Thanks for sharpening my kitchen knives and garden loppers. I''ve sharpened these regularly myself, but never got close to the ''better-than-new'' results you''ve achieved. Good quick friendly service too. - Alex Siddall, Reading,Berks.  
Alison Graham

(no Email / URL supplied)
Our pitifully neglected Sabatiers wouldn''t have cut our 4 year old''s play-doh - but thanks to your superb TLC they now boast razor sharp edges and we''re delighted! Super fast and friendly service, very efficient, and really helpful advice on the purchase of a new steel. Will definitely be passing your details out to friends and family. Thank you - another knife coming your way soon...  
Anne Hill - Aldershot

(no Email / URL supplied)
Just to reiterate my thanks for the prompt, friendly and excellent service that your firm provided. The knives are completely transformed and better than when new I think. I shall certainly turn to you for any other sharpening jobs that I may have in the future. Regards Anne  
Bob Stevens Sulgrave Oxfordshire

(no Email / URL supplied)
Tom, what a service, I have to say how very satisfied I am with all aspects of your business, you delivered a first class service, my knives are just as they were brand new, the turnaround time was just fantastic. I will have no hesitation to hand your details to any person who wishes for any sharpening services. A big THANKYOU. Regards Bob  
Christian Mahne - Surrey

(no Email / URL supplied)
However you found Prosharp, you can stop looking for anyone else to sharpen your blades. Tom is an artisan. His skills are first rate and he is polite and efficient to go with it. My set of knives came back better than the day I bought them. Razor sharp, polished and with blemishes removed. Well worth the very modest cost. I will be a regular customer from now on. From Christian Mahne  
Christopher Bray and Sharon Kemp -Blackheath

(no Email / URL supplied)
Dear Tom Arnull Just a brief note to say how happy we were with the knives and scissors you sharpened for us earlier this week. In this disposaable age, it is so lovely that knives bought by grandparents back in the Fifties can still be made to work so well. Thank you so much. We''re telling everyone we know about you. Best  
Christopher cleary

www.met4parts.com
Fast excellent friendly service and a quality job done on my knives from Pro sharp. I am very happy and when I need my knives doing again, I will be using them again.....Cheers Tom Regards Christopher  
Saws & Tools
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C Dixon. Urgo uk Ltd

www.urgouk.com/
"We have found Prosharp to be a very fast and efficient firm, however above all this, they have helpfully used their knowledge & expertise with our specialised requirements. Thank you Prosharp."  
A Benney

www.cescoltd.co.uk
Very pleased with speed and quality of the service and the shipping costs did not stop the job in its tracks – will use again the in new year!! BR, Anthony Benney Civil Engineering Services Co Ltd  
Andrew Moss - Claverdon

(no Email / URL supplied)
“The service provided by Prosharp has been first class in all respects, especially given the rather difficult requirements of my order, and I have no hesitations in recommending them to others.“Prosharp sourced and modified special blades for my jointer which I fitted yesterday and they worked perfectly” Regards Andrew  
Barbara Gray -Glandwr Wales

(no Email / URL supplied)
Dear Tom, You are miracle workers there in Prosharp. I didn't think that my neglected scissors could be salvaged, but they came back to life after your work. I could see that you put a lot of work into them. Thank you very much. They are not just my dressmaking scissors, but are a memory of my Mum, as they were her pride and joy. I will not let them get into that state again. When I find my other pair I will send them to you also. Thanks, once again, and do add my comments to your customer feedback. I shall be singing your praises all over these valleys!! Barbara Gray. Tom's reply. Thanks Barbara shout loudly from the Mountain tops, pleased you are glad!  
Bob Willmott Firelogs Longdowns Cornwall

(no Email / URL supplied)
We have found Tom at Prosharp to always be very helpful and obliging. Service has been exceptionally quick when needed. His delivery service is also very reliable. Bob Willmott Firelogs.  
C MacDonald - Edinburgh

(no Email / URL supplied)
Yes by all means please use my comments on your website. I am only too pleased to have found your firm from a snippet I read in a newspaper. I have not been able to find a satisfactory sharpening service locally and been disappointed with the results especially for secateurs. I will continue to send my sharpening items to you, especially as you respond quickly to email queries and send items back quickly. Best wishes Christine Macdonald  
Chase Erwin Silk London

www.chase-erwin.com
Dear Tom, Many thanks for the recent overhaul you gave our pinking shears. Our sample department are very pleased with them and are commenting that they are better than buying new ones. It was impossible to find another company to sharpen these shears, let alone at the very reasonable price or at the fantastic speed of your service. I wish more companies offered the excellent customer care of Prosharp and I will be recommending you to everyone I know. I have another batch of shears which I would like to send you for sharpening. Many thanks Richard Sheehy  
Cormar Carpets Bury Lancashire

www.cormarcarpets.co.uk
Good morning Tom, Just a quick note to let you know how pleased we where with the quality of service we received from Prosharp,we will certainly have no hesitation in using your company in the future Regards Paul Hamer. Tom says :- We sharpened industrial curved scissors for the biggest independant carpet manufacturer in the UK.  
Cornwall Animal Hospital

beehive.thisiscornwall.co.uk/default.asp?WCI=SiteHome&ID=15373&PageID=97998
Cornwall Animal Hospital has been using prosharp for approximately 18months. The service we have received has been fantastic. Tom, the proprietor has always been very helpful to us. On occasion he has even worked on our equipment after hours at very short notice. The clipper blades are always delivered back to us on time and I have never had any reason to complain. Overall a quality service to be recommended. Many Thanks Vicky  
Dan

(no Email / URL supplied)
Hi Tom, Just to let you know I received the chisels back the other day. Thanks for a brilliant job, they have never been so sharp. Regards, Dan.  
Deborah Gibson (Saudi Arabia)

(no Email / URL supplied)
Hello Tom Firstly, my sincere apologies for not responding to your email long before now. It isn't because I thought the service was bad; quite the opposite. In fact, your service was so good, I am back for more of the same! I very much appreciated you re-sending the scissors to me - such excellent service is rare these days. I have a few more surgical scissors which I would like to have sharpened. I am arriving in London February and will be returnurning to Saudi Arabia. I shall post them from London but would you be so kind as to return them to me here in Saudi Arabia please? I don't want to hurry you as I expect you are quite busy. And please let me know if you would like me to pay by cheque again. Regards Deborah Gibson  

 

 

 

 

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